FAQs about Orders and Deliveries and the COVID-19 Virus
Can I place an order?
Yes, however, delivery times may be longer than usual. You can find updated delivery times on the product detail page for each item, and in checkout. Do not use delivery addresses for buildings that may be closed due to the current provisions (e.g. local fabric stores).
What's the status of my order and delivery? Can I change the address on my order
You can track your order and deliveries from your confirmation email. You can change the delivery address for an order until it ships.(SEND AN EMAIL to email@example.com) Once your order has shipped, you can find tracking information in your order details. If an order includes multiple items, each may have separate delivery dates and tracking information.
Is it possible to reduce contact with drivers when they deliver my orders?
Yes. Most delivery services will leave your package where you have requested.
How can I help those impacted by COVID-19?
Some of the ways you can help include donating to Feeding America, the American Red Cross, and Save the Children.